Location: |
Phone: 510-367-4608 |
Fax: 510-215-6066 |
Email: |
Lead/Senior
Technical Writer e-Learning
Developer
Twenty years of writing
experience include technical, journalistic, promotional and online publishing.?Professional objectives include opportunities that encourage the
use of existing and emerging technologies to engage, instruct and entertain.
Experience
Projects ?(See back page for specific accomplishments.) |
|
Software |
||
SDK Development |
API Documentation |
|
FrameMaker |
Flash |
Reference Manuals |
Curricula Design |
|
Acrobat |
RoboHelp |
Operating Instructions |
Presentation Design |
|
Photoshop |
Visio |
Mainframe Help |
Project Management |
|
Illustrator |
Publisher |
Developer Guides |
Interface Design |
|
PhotoDeluxe |
FrontPage |
User Guides |
HTML Help |
|
After Effects |
Word |
Technical Specifications |
Software Development |
|
Dreamweaver |
PowerPoint |
Windows Help |
Learning Support Plans |
|
Fireworks |
Javadoc |
Work History
Title |
Company |
Location |
Business |
Date |
Documentation and |
Geoworks Corporation |
|
Wireless Server/Services |
2000-2001 |
Web Site Designer |
Janssen & Associates |
|
Employment Agency |
2000 |
Technical Writer |
E-Net Corporation |
|
Data Recovery Software |
1998-2000 |
Technical Writer |
Mitsubishi Electric Corporation |
|
Software Development |
1998 |
Technical Writer |
Internet Travel Network |
|
Travel Software |
1997 |
Technical Writer |
Self Employed |
|
Modern Media Publishing |
1994-1997 |
Technical Writer |
System One Corporation |
|
Travel Software |
1990-1994 |
Technical Writer |
Consolidated |
|
Utility |
1988-1989 |
Vice President |
G&T Computer Holdings |
|
Computer Consulting |
1984-1988 |
Public Affairs Writer |
Westinghouse Corporation |
|
Cable Television |
1981-1983 |
Writer |
The East Ohio Gas Company |
|
Utility |
1980-1981 |
Editorial Assistant |
Bulletin of Marine Science |
Virginia Key, FL |
Scientific Journal |
1979-1980 |
Writer/Reporter |
International Publishing, Inc. |
|
Travel Trade Publication |
1979 |
Editorial Assistant |
Dugent Publishing Company |
|
Consumer Publications |
1978 |
Intern |
|
|
Consumer Publication |
1977 |
Professional Enhancements
Seminar |
Speaker/Sponsor |
Date |
Presenting Data and Information |
Edward Tufte |
1999 |
Developing Computer Documentation |
Conrad Gottfredson |
1994 |
Producing Online References, Help Systems, and Tutorials |
Communitech |
1992 |
Information Mapping |
Information Mapping, Inc. |
1991 |
Multimedia & Hypermedia Expo |
Creative Strategies Research |
1989 |
Education
School |
Study |
Year(s) |
Degree/Grade |
|
Documenting API in Java and C++ |
2000 |
A- |
|
Journalism/Public Affairs/Graphics |
4 |
BA |
Art Institute of |
Commercial Art |
Special Program |
Certificate |
|
College Preparatory |
4 |
Diploma |
Accomplishments
Technical White Papers
Wrote and
edited white papers on the development and deployment of wireless server
technology (Geoworks)
Software Development
Approved
functional specifications, quality assurance test plans and other technical
aspects of wireless server software development as a member of the core
development team (Geoworks)
Wrote
Learning Support Plan specifying documentation and training support for
wireless server (Geoworks)
SDK Development
Managed a
regional writing team’s creation of an SDK for wireless Internet service
developers (Geoworks)
Co-wrote
portions of an SDK for developers of wireless Internet services (Geoworks)
Sales/Marketing
Produced a
wide range of sales and marketing collateral for E-Net Corporation, including:
4-color brochures, data sheets, newsletters, press releases, presentations and
tradeshow booth
Awarded the
George Washington Honor Medal Award for American Enterprise Education for the
e/e/e newsletter (a science publication, produced for elementary school
children)
Wrote specification
sheets, product descriptions and FAQs about wireless server software (Geoworks)
Training Materials
Oversaw the
design and creation of training materials, including Developers Guide and
Administration Guide, for wireless server software (Geoworks)
Led
inter-departmental development of wireless Internet services for sales and
instructional materials (Geoworks)
Worked with
programmers to develop and maintain various training materials for classroom
instruction (E-Net)
Documentation
Directed
the development of a suite of documentation for wireless server software
(Geoworks)
Wrote and
edited several large user manuals (over 3,000 total pages) for E-Net
Corporation
Edited and
revised user documentation for Mitsubishi multimedia software
Wrote the
PC Users Guide for Con Edison’s 1,300 personal computer users
Graphic / Web / Document Design
Created FrameMaker
templates for Geoworks technical, promotional and contractual documents
Designed
logos, animations, illustrations and splash screens for various E-Net software and
documentation
Designed
web sites for E-Net Corporation and Janssen & Associates
HTML Help
Wrote HTML
Help for the Internet Travel Network
Produced
HTML Help system for System One’s sales management software
Created
hypertext training applications for Con Edison
Windows Help
Created
Online Help for E-Net Corporation’s data recovery software
Developed
Windows Help for System One software products
Mainframe Help
Created
Help screens for System One software products
Interface Design
Designed
the user interface and Help system for a Carnival Cruise Line AS/400 accounting
software
Worked with
service development team to create interface for wireless Internet service
(Geoworks)
Participated
in the design of the user interface for E-Net Corporation’s disaster recovery
software
Technical Development
Provided
real-time hardware/software technical support for Con Edison’s computer hotline
Trained the
company’s 60 personal computer coordinators in hardware/software support
techniques
References Available upon request. |